Tempo - Communications Breakdown Error in Account Management

[jzschau]

We're seeing a Communications Breakdown error when trying to Edit Customers from the Account Administration page. It seems to only be occuring for Customer names with an & in them. Is this a known issue?

[Bjarni Thorbjornsson · Accepted solution]

Hi,

This issue is reported here: https://tempoplugin.jira.com/browse/JTMPO-873

Please follow this issue for updates.

Best regards,

-Bjarni (Tempo support)

[jzschau]

Specifically, the error reads:

"Communications Breakdown

The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser."

Error occurs in IE, Firefox, and Chrome. Seems to only throw the error when attempting to edit Customers with & in the names.