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Tempo Screen is blank - Unable to fill timesheet

RajKumar
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July 18, 2022

I'm unable to view any of the items under Tempo menu , the screen is just blank (MyWork,Reports etc), this issue is happening irrespective of browsers (Edge, FireFox, Chrome etc..) due to which I'm unable to submit timesheet. I tried clearing the cookies and caches but nothing helps.

Please let me know the workaround for this.

 

Here is the log.

Uncaught SyntaxError: Unexpected end of input
com.tempoplugin.temp…-app-resource.js:46 Uncaught SyntaxError: Unexpected end of input
jira.webresources:calendar-localisation-moment.js:1 Error: No jira/moment
at u (batch.js?locale=en-US:10:983)
at s (batch.js?locale=en-US:10:2324)
at batch.js?locale=en-US:10:755
at jira.webresources:calendar-localisation-moment.js:5:87
at l (batch.js?locale=en-US:10:2044)
at u (batch.js?locale=en-US:10:946)
at s (batch.js?locale=en-US:10:2324)
at window.require (batch.js?locale=en-US:15:200)
at jira.webresources:calendar-localisation-moment.js:5:362
WRMCB @ jira.webresources:calendar-localisation-moment.js:1
com.tempoplugin.temp…w-resource-v2.js:90 Uncaught SyntaxError: Invalid or unexpected token
com.tempoplugin.temp…empo-moment.js:7491 Uncaught SyntaxError: Unexpected end of input
2batch.js?locale=en-US:10 Uncaught Error: undefined missing tempo-core/moment
at l (batch.js?locale=en-US:10:1973)
at batch.js?locale=en-US:10:2469

1 answer

0 votes
Brant Schroeder
Community Champion
November 17, 2022

@RajKumar Welcome to the Atlassian community

I would suggest submitting a support issue with Tempo here https://tempo-io.atlassian.net/servicedesk/customer/portal/6/user/login?destination=portal%2F6 

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