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Tempo Timesheet 8.4.1 giving continous warnings

Ranganathan May 9, 2018

Hi,

After upgrading the Tempo Timesheet plugin from 8.2.4 -> 8.4.1, we are getting continuous warning " Unable to run plugin code because of 'com.tempoplugin.platform.api.user.UserNotLoggedInException - null'."

Not sure what's this msg defines.

We are also facing issues with Tempo Plugin, as sometimes it completely utilizes JVM memory as a result of which crashing the Jira instance. When we disable the Tempo plugin it works fine. Not sure whether the above warning is related to it.

 

Any suggestion would be of great help!

1 answer

0 votes
Warren
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May 10, 2018

Hi

You may want to raise a support issue with Tempo directly - I've do this whenever I have an issue and they're very good at resolving. Go to https://www.tempo.io/, click on Help and Support

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