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Texts entered in ticket description template are gone after ticket creation

Li Huang
Li Huang June 14, 2016

Texts entered in ticket description template are gone after ticket creation.

The template is deployed by Behavior script using ScriptRunner plugin.

 

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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June 14, 2016

Does it work if you remove the behaviour script?

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Li Huang
Li Huang June 14, 2016

Yes, it worked before we applied the behaviour script.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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June 14, 2016

OK, then it's clear that your Behaviour setup is the problem.  You'll need to debug that.

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Li Huang
Li Huang June 14, 2016

Is there a way to fix this issue?

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