Best process to update Custom Fields based on another Custom Field

[Gaurav Gupta]

We have a scenario, where a Project has the below Hierarchy:

Business Unit --> Product Family --> Project

The user select the project for which they open the issue. We want to update the parent and grandparent (Product Family & Business Unit) fields automatically, based on this user input.

We are exploring options for this and would like to get the views from the experts here as to what is the best (and least expensive :)) way to achieve this.

[Nic Brough -Adaptavist-]

You are going to need some code to do the calculation and set the field.  You can easily do this with Scriptrunner or an equivalent.

[Nic Brough -Adaptavist-]

No, you need to add code to do it.

[Gaurav Gupta]

Thanks Nic. Is there any way of achieving this without a plugin?

[kavi shree]

Hi @Gaurav Gupta

My suggestion would be using Easy links for jira along with some calculated fields if required.

https://marketplace.atlassian.com/apps/1216498/easy-links-for-jira?hosting=server&tab=overview

Cheers

[Gaurav Gupta]

Hi Red,

I do not want to copy the value from 1 Field to another. We need to set the value for 2 fields based on a third field. For example:

User Selects Project as Project 1

Then Product Family needs to be set to P1 and Business Unit to B1

or if 

User Selects Project as Project A

Then Product Family needs to be set to P2 and Business Unit to B2

Thanks

Gaurav

[Olga Videc]

Hello Gustav, 

My suggestion Jira Suite Utilities (JSU) 

Edit workflow:

Transition : created -> open -> add post function -> Copy Value From Other Field (JSU) 

Copy Value From Other Field (JSU) : 

Copies the value of one field to another, either within the same issue or between two related issues (as issue link, Parent/Sub-Task or Epic/issues in Epic).