The html in the message is added to the issue description

[PF]

• • The html tag in the message is added to the issue description, and the format remains the same

[Nic Brough -Adaptavist-]

What is the problem here?  Why is standard behaviour an issue for you?

[PF]

I converted the entire html page of the email using convertXHtmlToWikiMarkup and set it to the comments without keeping the same format

[PF]

Missing a lot of wiki tags

[Nic Brough -Adaptavist-]

Hmm.  So what exactly are you trying to do here?  What is the overall objective and what are you coding to achieve it?

[PF]

I want to convert the html of the email body into wiki markup to add to the comment, keeping the style and formatting

[PF]

By listening to the mail, we can get the message, and by message.getContent().tostring (), we can get the html information of the whole mail. How to convert the html into rich text information of comments

[Nic Brough -Adaptavist-]

So what are you coding to do this?

[PF]

I wrote a mail processing program to process mail messages after receiving mail messages

[Nic Brough -Adaptavist-]

What type of program?  Where does it run?  At what point in the cycle does it kick in?

[PF]

I wrote a custom JSM plug-in in java,

[PF]

Run in jira service Management

[PF]

Added an access mail server. When the mail server receives mail, my mail processor receives the mail message and processes the mail

[Nic Brough -Adaptavist-]

Sorry, what do you mean by "access mail server" - what is that in Jira?

[PF]

Receiving mail server

[PF]

The goal is to convert the HTML of the entire message into Wiki markup and add it to the issue comment, retaining the style of the message body

[Nic Brough -Adaptavist-]

Ok, so your code is going to need to read the HTML, parse it for formatting and convert that into markup, and tell Jira that the field is markup.

convertXHtmlToWikiMarkup can do the basics, but you will have to parse and interpret the bits it cannot.

[PF]

Yes, the standard convertXHtmlToWikiMarkup conversion does not meet, what do I do

[Nic Brough -Adaptavist-]

You will need to code for all the stuff that the converter can not do with your content.

[Fazila Ashraf]

Hi @PF 

JIRA description renders the text in wikimarkup and not html.

See https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all for wikimarkup formats

[PF]

Hi  @Fazila Ashraf  

convertXHtmlToWikiMarkup  Unsatisfactory conversion