The new version of Jira doesn't show on the UI.

[espeake@dmp.com]

I did an upgrade of my test Jira instance with little to no issues. I did notice that the UI shows the old version:

(v8.21.0#821000-sha1:de61880) 

On the server itself the status shows version 9:

● jira.service
Loaded: loaded (/etc/init.d/jira; bad; vendor preset: enabled)
Active: active (running) since Fri 2022-07-15 10:29:11 CDT; 2h 27min ago
Docs: man:systemd-sysv-generator(8)
Process: 13517 ExecStop=/etc/init.d/jira stop (code=exited, status=0/SUCCESS)
Process: 13600 ExecStart=/etc/init.d/jira start (code=exited, status=0/SUCCESS)
Memory: 652.2M
CGroup: /system.slice/jira.service
└─13646 /opt/atlassian/jira/jre//bin/java -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms4096m -Xmx4096m -XX:InitialCodeCacheSi

Jul 15 10:29:11 jira-dev jira[13600]: MMMMM
Jul 15 10:29:11 jira-dev jira[13600]: `UOJ
Jul 15 10:29:11 jira-dev jira[13600]: [1B blob data]
Jul 15 10:29:11 jira-dev jira[13600]: Atlassian Jira
Jul 15 10:29:11 jira-dev jira[13600]: Version : 9.0.0
Jul 15 10:29:11 jira-dev jira[13600]: [19B blob data]
Jul 15 10:29:11 jira-dev jira[13600]: If you encounter issues starting or stopping Jira, please see the Troubleshooting guide at https://docs.atlassian.com/jira/jadm-docs-090/Troubleshooting+installation
Jul 15 10:29:11 jira-dev jira[13600]: Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Jul 15 10:29:11 jira-dev jira[13600]: Tomcat started.
Jul 15 10:29:11 jira-dev systemd[1]: Started jira.service.

Has anyone else noticed this?

Thank you,

Eric Speake

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi espeake@dmp.com ,

please could you clean your browser cache and try again? Are u sure that you are checking the correct instance?

Fabio

[espeake@dmp.com]

Upgrading my Production environment I did not have an issue. I think not finding the correct instance was the reason.

Thank you,

Eric Speake

[Nic Brough -Adaptavist-]

This doesn't look like an error, it just looks like you have not upgraded the system you are looking at.