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The "Change Password" link is missing

harainye
Contributor
May 17, 2021

Oddly, I can't see the link to "Change Password" in my profile!

Who can tell me what this is about?

3 answers

2 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
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May 18, 2021

The change password option will go away if your system is set up to use an external user directory (such as AD). 

When you're using an external directory, passwords are handled by that software, not Jira, so you'll need to change/reset the password in the external directory instead.

0 votes
Answer accepted
Vikrant Yadav
Community Champion
May 17, 2021

Hi @harainye Get in touch with your JIRA Admin for Password Reset. 

Might be your JIRA is synced with AD or SSO enabled.

 

Thanks

harainye
Contributor
May 17, 2021

@Vikrant Yadav Sorry, I don't quite understand what you said. My JIRA is synced with AD or SSO enable.Could you explain it in detail?

0 votes
harainye
Contributor
May 18, 2021

In Internet Explorer compatibility mode, you can see that Google does not work.

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