Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The timeout issue while modify dependency/duration on WBS

Ailsa Lee November 28, 2023 edited

 

I have a project over 8500 issues and another is over 3000 issues , and both projects  keep growing. 

While modify/add dependency on issue on WBS , it take over 15 mins or longer and even crashed.  Do you have any solution to fix or mitigate this timeout problem?

截圖 2023-11-29 下午3.28.36.png

 

1 answer

0 votes
Raphael Nascimento [Ricksoft Inc.] November 30, 2023

Hello @Ailsa Lee 👋🏻

Thank you for posting - Raphael from WBS Gantt-Chart support team here.

We encourage you to raise a ticket at our support portal and share with us the HAR file as well, since the file has sensitive content, this way we can investigate and assist you assertively.

We're looking forward to your support ticket, Ailsa. Thank you in advance.

Kind Regards, 

Raphael N. | Support Engineer 
Ricksoft Support Team

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
atlassian, jira cloud certification, managing jira projects, jira project administration, jira cloud exam, atlassian certification, agile project management, jira workflows, jira permissions, jira training, jira cloud skills, atlassian learning

Become a Certified Jira Service Project Expert 🦸🏻‍♂️

Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.

Get Certified! ✍️
AUG Leaders

Atlassian Community Events