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There is a Due field and a Due Date field in my config, yet I don't see Due in my field config

knesgoda May 17, 2019

I have a situation where I have a Due field and a Due Date field. The Due field appeared out of nowhere and populated the below due date. 

Screen Shot 2019-05-17 at 5.32.30 PM.png

There isn't a Due field in any of my field configurations. 

Screen Shot 2019-05-17 at 5.32.53 PM.png

 

This is all that comes up for Due. A client wants it removed as it is confusing to the developers and yet I don't see a way to potentially remove this. 

Thanks in advance!

Kevin

1 answer

0 votes
Choon Keat Seet
Contributor
May 17, 2019

Hi Kevin

 

you can try looking  your screen scheme and screen configuration?

The fields visible are controlled by screen configuration, and it should be the view screen 

A knowledge  base article

https://confluence.atlassian.com/adminjiracloud/defining-a-screen-776636475.html

Field configruations control what is required /not required/ renderers etc

 

Choon Keat

knesgoda May 21, 2019

That was one of the first areas I checked and I went through all the screens and configurations to be safe and did not find that field. It's the weirdest damn thing I've ever seen with this program.

knesgoda May 21, 2019

I should also add that this field cannot be edited. 

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