There was a problem retrieving your plans .Please retry after a while error message in Migration das

[Naga Behara]

Hi,

I am trying to run a migration in the migration dashboard on the jira server and getting error message "There was a problem retrieving your plans. Please retry after a while."

Can anyone please help me to resolve this issue?

[Trudy Claspill]

Hello @Naga Behara 

Take a look at this article.

https://confluence.atlassian.com/migrationkb/jcma-error-there-was-a-problem-retrieving-your-plans-1224344424.html

Also, if you are working on a migration from self-hosted to Cloud you should open a MOVE ticket with Atlassian Support to engage with them to get assistance with problems that you encounter.

On the following page select Migration Support

https://support.atlassian.com/contact/#/