Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

This gadget's license has been revoked. Please contact your Jira administrator

Tasneem Abdelhamed
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 30, 2023

When i opened my dashboard gadget that i made it before, suddenly i found ithis message  
"This gadget license has been revoked, please contact your JIRA administrator for more information"

FYI: i am a site admin for JIRA

1 answer

1 accepted

0 votes
Answer accepted
Steve Long -Evelon-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 30, 2023

Hi @Tasneem Abdelhamed

The only thing this would suggest to me is that the license that enables that particular dashboard widget, has expired.

When you add the widget to the dashboard, check who the vendor is and then go to ‘Manage Apps’ and see what the corresponding plugin is. I’d expect that it will have a red warning next to it to say the license is expired or no longer valid.

In which case finally, it would mean extending/paying for a license or possibly upgrading the plugin to a supported version.

Hope that helps - Steve.

sai-leung_lee May 30, 2024

The problem is that it's not obvious which gadget has expired.  For us, it was the Timesheet Reports and Gadgets for JIRA Cloud.  Anyway, I found this by simply expanding all the User-Installed gadgets and apps (Apps > Manage Apps) and viewing the details...

image.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events