I know I have the permission to view this page but still cannot access the page. I have admin rights.
The ticket can be search using the "search for issues" using a keyword that is part of the summary. The ticket appears listed with all other tickets containing the keyword but when I click on the ticket on the ticket list pane the ticket number changes into "This issue can no longer be opened" and then seeing the error below :
The issue you're trying to view can't be displayed.
It may have been deleted or you don't have permission to view it right now.
@Tarun Sapra yes I have permission on the Project I doubled check but the issue still persist.
Thanks.
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I had this problem, so I looked at the atlassian-jira log in <home directory>/log. It turns out I'd added a status property incorrectly, which was causing the problem, and had nothing to do with permissions.
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Well, it does, indirectly, because the property was to do with permissions to browse the issue, but it's a case that very few people run into.
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Make sure you have the permission in Project permissions as well as the "Issue Security Scheme"
https://confluence.atlassian.com/adminjiraserver071/configuring-issue-level-security-802592414.html
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They must have, or the issue would not be shown in the search result!
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