Time Tracked on sub tasks is not appearing on Epic - Need Help

[Saad Ahmad]

Hi, our team logs time on tasks and sub-tasks which are created under an epic. we want to sum them up and show on epic, but its happing even when the 'Include Sub-Task' checkbox is true.

Please guide how to fix it.

[Ramakrishna _RK_]

Hi Ahmad,

Welcome the Community!

Subtasks are typically associated with standard issue types like tasks or stories, which can then be linked to an epic. Here's how the hierarchy generally works:

1. Epic: The highest level in the hierarchy, used to group related tasks or stories.
2. Task/Story: Standard issue types that can be linked to an epic.
3. Subtask: A smaller unit of work that is part of a task or story

I am assuming this scenario occurred due to hierarchy miss alignment. Can you please map subtasks to Standard issuetype and then to Epic? Hope this will sum up the worklog on Epic.

Regards

RK