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Track if reopened issue has been deployed on a given environment

Chris March 25, 2020

We use jira to display the environment an issue has been deployed to. That works well with bitbucket pipelines and a commit messages that contain the jira issue name.

normal case:

  1. work on issue
  2. commit work with commit message ABC-123
  3. merge those changes into a branch, let's say staging branch
  4. push staging branch
  5. pipelines runs and marks issue as deployed on staging
  6. jira displays environment under "releases" on issue

ScreenShot137.png

special case "reopening an issue":

  1. when deployed on staging and a problem is found we reopen the issue
  2. the developer makes the correction
  3. commits work with commit message ABC-123
  4. merges those changes into a branch, let's say staging branch
  5. pushes them in the staging branch
  6. pipelines runs, but the issue is already marked as on staging
  7. hence for reopened, newly resolved issues we can't keep track on which environment they have been deployed

The only solution is to create a new issue and not reopen issues. Is there any best practices. ideas how to better handle this?

 

 

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