Transfer from Enterprise Edition, Version: 3.9-#233 to current On-Demand version

[Mike Davison]

I have exported the data (XML format) and the attachments directory from the old Jira and want to upload it to the On-Demand version. I have a few questions:

- The export didn't let me select a subset of projects, but I only want to transfer issues from a single project. Is there a way to select a specific project during the upload?

- Will the import renumber the Jira Issues, or will it keep the numbering from the old Jira?

- Do all of the people that issues were assigned to in the old system need to be users in the new system?

- is there a limit on the storage space for attachments?

[Nic Brough -Adaptavist- · Accepted solution]

1. Yes. An export is "everything", but you can import "everything" or single projects.

2. It will keep the numbers

3. Yes, if you want a proper history

4. Yes, it's in the docs, I don't have it to hand. If you go over it, you will be charged more though, so it's not a hard limit.

There is a problem though - project import requires similar versions. You won't be able to import from xml generated by 3.9, you need it exported from 6. You'll need to set up a temporary system and upgrade it, or import "everything" into it (which will attempt the upgrade as it imports, although I'm not sure a 3.9 to 6 jump is even possible - you may need to upgrade in several steps)

[Mike Davison]

Nic - thanks for the response to my questions. Elsewhere I read that "JIRA OnDemand cannot perform JIRA project imports, only full imports". Plus, if we can't import directly from v3.9 Hosted to v6 On-Demand, it looks like we might have to install an intermediate hosted version to provide a "bridge" to the On-Demand version. Are intermediate versions still available?