Transition Post Function doesn't work

[Aliaksandr Mikhailouski]

Standard jira Post Function functionality was used but this doesn't work with the current flow.  The same situation with Validation. But some points of these functions work. And I can't understand why it's so.

I have an admin permissions.

[Angélica Luz · Accepted solution]

Hi Aliaksandr,

Can you please share with us what post function is not working?
If possible, send us a screenshot of the post functions from the affected workflow.
Was there any change before the post function stopped working?

Regards,
Angélica

[Aliaksandr Mikhailouski]

1st post function doesn't work. Status changes but the field value remains as it was.

[Angélica Luz]

Hi Aliaksandr,

I've tested here and also checked for some tickets and the post function to clear the value of remaining estimated is not supported.
It shows this error on my test instance:

Issue field "timeestimate" is not supported for setting.

To fix this issue, please follow the steps below:

1 - Go to the workflow.
2 - Remove the post-function The value of the field Remaining Estimate will be cleared
3 - Click on Add post function
4 - Choose Update Issue Field and click Add
5 - Select Remaining Estimate for Issue Field, and leave the field for Field Value empty
6 - Click on Add
7 - Publish the workflow

Please, give a try and let us know how it goes.

Regards,
Angélica

[Aliaksandr Mikhailouski]

Hi Angelica! My problem was solved by your explanations. Thanks a lot.

[Angélica Luz]

You are always welcome Aliaksandr!
We are glad that everything is working.
If you have any other question, please count on us.

Regards,
Angélica