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Transition States are showing in my JIRA workflow

monica.malhotra
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September 21, 2021

Hi , I created JIRA workflow for my - Team Managed project. The transition states are appearing in the drop-down. How can i remove them from the drop-down.

 

In the drop-down i would like to only see the status- Approved, Ready to Test.

But it's showing me the transition states as well.

Thanks much 

2 answers

0 votes
Suvradip Paul
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September 21, 2021

Hi @monica.malhotra ,

Thanks for posting and welcome to the community.

In Team Managed Projects the workflow works differently from company managed projects. Each of the request types can have its own workflow and changing it would impact only the requested type. Please check this article for details - https://support.atlassian.com/jira-service-management-cloud/docs/workflows-in-classic-and-next-gen-projects/.

Now, if you wish to delete the statuses in workflow then please follow the guide here - https://support.atlassian.com/jira-software-cloud/docs/create-edit-and-delete-statuses-in-team-managed-projects/.

Note - 

Deleting a status also deletes any transitions – and their rules! – associated with the status. 

Statuses can be shared between workflows. Deleting a status in the workflow editor only removes the status from the workflow you're currently editing.

0 votes
John Funk
Community Champion
September 21, 2021

Hi Monica - Welcome to the Atlassian Community!

What do you mean by transition states? Can you share a screenshot of what you want to remove? 

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