Transition issue when updated the comment field.

[Fernando Passos]

I need transition issue when updated the comment field its possible?

I'm using the Automation Roles - JIRA WorkFlow Toolbox or Script Runner.

Help me please?

[M Amine]

Yes it is possible. Here is how with Scriptrunner : 

1. Add a Script listener (Custom Listener)
2. Listen to the event "Issue Commented" 
3. Add your groovy code to transition the issue (here is some help)

[Thorsten Letschert _Decadis AG_]

Hi @Fernando Passos ,

with regard to Jira Workflow Toolbox, an automation rule as easy as 

should do the trick.  

• Create a new automation rule
• Choose an Issue event - Issue commented trigger (or Issue updated if that's what you're after)
• add a Transition issue action with the transition of interest

If you need more business-logic, you can obviously extend this rule by additional conditions.

Get more information related to getting started with automation rules here.

Cheers
Thorsten