Trigger Jira rule as soon as 1st comment is posted in opensprint

[Keshav]

Hi,

I am trying to create an automation rule to change the status of Jira issue from To do to In Progress, as soon as 1st comment is added to the Jira issue after moving to sprint.

Background: Developers usually start working on an issue, without moving them to In-progress. So, rule should trigger only when the 1st comment is posted on the issue after it has been moved to the sprint. 

For eg. The issue is present in the backlog has 2 comments. Then it moves to sprint and then a comment is added (first comment after it moved to sprint, otherwise comment#3), this is when the rule will get triggered and will move the status from InProgress to ToDo.

[Bill Sheboy · Accepted solution]

Hi @Keshav 

First thing, this may be a learning opportunity for the team, helping them understand the board is a tool to help them manage work.  And so moving items as they are worked upon helps everyone.

Back to your question: I recommend a simpler approach to focus on what is happening now.  For example, if an issue is commented upon, is in the open sprint, and is not in progress, transition it.  There is no need to look at earlier comments.

Perhaps something like this:

• trigger: issue commented
• JQL condition: on the issue
  • statusCategory = "To Do" AND sprint IN openSprints()
• action: transition the issue

Kind regards,
Bill

[Keshav]

Hi Bill,

Thanks for the response!

I agree, this is a simpler approach and it worked, thanks!

Thanks,

Keshav Jha