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Trigger email notification whenever parent changes to a specific Epic?

Raschid Abdul-Nour
Contributor
August 12, 2025

Hi!
Question somehow related to this one, just one step further: Trigger email notification whenever parent removed or changed for epic 
I want to send an email whenever the parent of a bug changes to a specific parent. How do I do that? The parent field isn't shown in the "Work item fields condition".

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Bill Sheboy
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August 12, 2025

Hi @Raschid Abdul-Nour 

What do you know about that specific parent?

For example, if there is a specific work item key, you could add a smart values condition:

  • smart values condition:
    • first value: {{issue.parent.key}}
    • condition: equals
    • second value: ABC-123

Here I added an example key for the parent to compare.

If instead the parent Summary contains some specific text, you could change the condition to check the smart value {{issue.parent.summary}}

 

Kind regards,
Bill

Raschid Abdul-Nour
Contributor
August 12, 2025

Thank you Bill, that works perfectly! 👍
(I do wonder though why the “parent” field in particular does not appear in the condition)

Like Bill Sheboy likes this

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