I have a manual automatitation that creates a task in another proyect. And I created another automatitation that for each created issue reviews one custom field and creates a subtask if it matches with the value of the fild. The thing is that this second automatitaion is working only if the issue is created manually but if the issue has been created for the first automatitation is not triggered. Why?
I have a manual automation that creates a task in another project. I also created another automation that reviews a custom field for each created issue and creates a subtask if it matches the value of the field. However, the second automation only works if the issue is created manually; it does not trigger if the issue is created by the first automation. Why?
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Adding to the suggestion from @Fazila Ashraf ...
With the Issue Created trigger, that can fire so quickly that the issue data may not yet be available to the rule, leading to potential problems. This is particularly the case when one rule's actions trigger another.
To help mitigate this, I recommend always adding the Re-fetch Issue action immediately after the Issue Created trigger. This will slow the rule down a bit, reloading the data before proceeding.
Kind regards,
Bill
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