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Trying to access JIRA Automation generates an error

Lee Correll
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April 15, 2020

If I go into any project settings and try to access automation, I get the error:

 

An embedded page at automation.codebarrel.io says "an unknown error occurred.  Please reload and try again."

 

Multiple users, same problem.  Multiple browsers, multiple systems.

Did I miss something?

2 answers

0 votes
Nita Brumbaugh
Contributor
September 13, 2023

I'm having the same problem.  I can't save any automation rule changes in our production environment.  I get the error An unknown error occurred. Please reload and try again.

0 votes
Jack Brickey
Community Champion
April 15, 2020

Hi Lee, this sounds like something for Atlassian Support . Especially if it is all users and multiple browsers.

prakashkarkee September 7, 2020

I have got same error like @Lee Correll  asked . I applied on single project in single browser. Could not figure it out ? I looked at community but could not find it. How to resolve it ?

Like Mohammad likes this

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