Trying to copy comments from task to linked Epic

[Mohit Jain]

Hi

 We have created an automation rule where we are creating multiple task when status changed to "In progress" from "To do". It is working fine.

Task is having link established with Epic : is child task of

Now we are trying to create an automation rule where when anyone put some comments in task it will flow to Epic.

Steps followed:

1. Issue commented: All comments

2. Issue type equals : Task

3. Branch created : parent also tried linked issues

4. Then add comment on issue: triggeissue.comments.last.body in curly brackets.

I am getting error message ..branch step

Error searching related issues. This is most likely because the following issue don't have related issue of the type you specified.

Please guide...

[Walter Buggenhout]

Hi @Mohit Jain,

Have you tried a branch for Epic (Parent)? To make sure your task is indeed linked to an epic, you could even include an additional condition that validates the presence of an epic before stepping into the branch part.

Hope this helps! 

[Mohit Jain]

@Walter Buggenhout I tried this option as well...I have tried some other options...but same result 😞

You mentioned additional condition, could you please elaborate more...I am new to tool..🙏 

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[Walter Buggenhout]

Sure, could you share a screenshot of your current automation rule? That might help a lot to find out what is missing.

[Walter Buggenhout]

@Mohit Jain , I just successfully tested the following on my test instance:

note: my test project is company managed. 

[Mohit Jain]

@Walter Buggenhout    

Thank you so much...Mine also is company managed one...I can see you have one additional step of checking EPIC exist or not..

Let me check and come back you by tomorrow... hopefully post that I will able to copy comments from task to Parent Epic..

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[Mohit Jain]

@Walter Buggenhout 

Hi Walter 

I have tried replicating same but getting error.

Upon reading error message, related condition is fetching same task in place of Epic...