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Trying to update ticket through external CSV upload

Jeremy Price
Contributor
May 5, 2017

When I am trying to update a custom date field via external system upload through CSV type. I receive this message "1000 of 1000 issues have been skipped because they already exist in destination projects." I'm not sure why I am receiving this message. I understand that the ticket already is in the project, all I want to do is update a field. I've done this in the past ( I have issue ID and Issue key listed in my upload sheet) but maybe it doesn't allow me to update a "Dates" custom field the same way.

1 answer

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Mirek
Community Champion
August 31, 2022

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