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Trying to upgrade

iggirubio
iggirubio
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October 3, 2019

I'm trying to upgrade Jira, but I receive a message: Your current Jira Software license doesn't allow you to upgrade to this version of JIRA (8.2.5). Jira Software expired on 21/jun/19. But my license was renewed and is valid until 22 JUN 2020

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Ravi Sagar _Sparxsys_
Ravi Sagar _Sparxsys_
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October 3, 2019

@iggirubio 

As @Deepanshu Natani mentioned check whether you are using the renewed licence keys.

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Deepanshu Natani
Deepanshu Natani
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October 3, 2019

Switch to Jira Administration> Applications on your Jira instance.

In the Versions & licenses section, check what status is displayed for your license.

If it displays expired, you have not entered appropriate license keys.

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