Two license on same instance

[Server Operations]

Hi Team,

We are planning to buy new license of 10 users and want to upgrade it on same running instance. 

Is it possible ?

Regards,

Nikunj

[Pavel Junek]

Hi,

Does it matter exactly what you mean? If you already have an existing trial license and you are planning to purchase an official license for $ 10, then I don't see any problem here :)

Please see Licensing your Jira applications 

Cheers, Pavel

[Server Operations]

Yes i do have the purchased license, but want to extend more 10 users on same server 

[Pavel Junek]

Okay, thanks for the answer. Oh, if you have already purchased a license for 10 users, I can within a month return it and buy a higher license.

Can I get a refund, exchange or upgrade after purchasing a server product license?
Hide
Yes, you can request a refund or exchange / upgrade your commercial or academic server license up to 30 days after the original date of purchase. After the 30-day period, standard pricing for upgrades will apply and exchanges / refunds will not be available.

To request a refund / exchange within 30 days of payment, contact our Customer Advocate Team.

Please Note: Given the charitable nature of funds collected from Starter Licenses, we are unable to offer refunds or exchanges for Starter License purchases.

For more info, please visit https://www.atlassian.com/licensing/purchase-licensing

Pavel