Unable to Edit Job Title on my Atlassian Account

[Susheela_Kushwaha]

Hi,

While reviewing my account details, I noticed that the field labeled "Job Title" is locked and I am unable to edit it. When I hover over the field, a message states, "Your admin sets job title". I am the current organization admin, so I should be able to edit it. Is it possible to edit this field at all?

The page where I am encountering this issue: https://id.atlassian.com/manage-profile/profile-and-visibility

[Trudy Claspill]

Hello @Susheela_Kushwaha 

Was your account created through integration with an Identity Provider? If so, then the data is being managed by the identity provider and must be changed there.

You can edit your own Atlassian Account information only if you manually signed up for your account in Atlassian Cloud directly and you account has not subsequently been claimed and synchronized to your company's identity provider.