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Unable to See Webhooks in Jira Config Dashboard, But Can Access via API

Anand Biswas
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May 14, 2025

I am currently facing an issue where I am unable to see any webhooks listed in the Jira Config Dashboard. However, I can successfully get, delete, and create webhooks through the API.

Here’s what I have tried so far:

  1. Verified that I have Jira administrator permissions.

  2. Verified API access by running GET /rest/webhooks/1.0/webhook, which returns the webhooks correctly.

  3. Tried creating a new webhook via the API, and it works fine.

  4. Looked into third-party apps that might interfere with webhook visibility.

  5. Checked audit logs for any deletion or configuration changes.

Despite these checks, I still cannot see the webhooks in the admin dashboard.
Has anyone faced a similar issue or knows how to resolve this? Any help would be appreciated!
Screenshot 2025-05-14 at 10.43.50 PM.png

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 18, 2025

Hello, Good day. What happens if you directly access the following URL.

https://sitename.atlassian.net/plugins/servlet/webhooks

Also have you tried accessing from different web browser?

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