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Unable to access Software projects in Sandbox after copy

SFrost July 7, 2022

I just created a Sandbox in Jira Cloud and copied all data and media files across but i can't access most of the projects and it looks like it's the software projects. Any ideas? I tried copying the data again but still the same outcome! Has anybody seen this or know of the solution if any?

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SFrost September 16, 2022

the permissions were incorrect so even with full admin over the sandbox i had to enter an "external user" level to my profile to see stories, once that was done the whole thing opened up 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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