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Unable to add Jira card in teams

Mandar Khopkar
I'm New Here
I'm New Here
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August 21, 2025

I am unable to add a Jira card to Teams chats. As it gives me this error, Ops Something went wrong.

Screenshot 2025-08-22 001057.png

2 answers

1 accepted

6 votes
Answer accepted
Dan Breyen
Community Champion
August 21, 2025

Hi @Mandar Khopkar welcome to the community.  I took a quick look at Atlassian's Jira Site and didn't find any open work items regarding this issue. Have other people experienced this same issue?  

I'm going to see if Support can weigh in on what may be something they may need to take a closer look at.

If you need to, your System Administrator can open a new work item with Atlassian Support with all the details.

Mandar Khopkar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 21, 2025

Ok, sure, Thanks @Dan Breyen 

0 votes
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2025

Hello @Mandar Khopkar 

Thanks for reaching out to our Community regarding your Jira to MS Teams error. We do have a specific KB that should solve your problem. Could you please give the following a try: Pop up Window of Jira app in Microsoft Teams throws an error "Something Went Wrong" 

If you're still having issues after going through the above, please let me know.

-Stephen Sifers

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