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Unable to assign System Adminstrator permissions

Shirley Hamlyn
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April 11, 2019

I need to assign myself System Administrator permissions in order to add a status to a column in the Dashboard- (I have all the other permissions available).

I however can't do this because the previous System administrator is not longer a user, and apparently only a System Administrator can add another System Administrators?

Jira Roadblock.PNG

https://confluence.atlassian.com/adminjiraserver073/managing-global-permissions-861253290.html?_ga=2.233763806.1192089192.1554972396-1763489987.1554808760

2 answers

0 votes
Nic Brough -Adaptavist-
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April 21, 2019

You won't get system-admin on Cloud, it is for Atlassian only.

But, you don't need system-admin to make that change, just jira admin

0 votes
Dave Bosman [Realdolmen]
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April 11, 2019

Hi @Shirley Hamlyn 

Create a support request at atlassian https://support.atlassian.com/contact

They wil be ale to help you with this. 

Regards

Dave

Shirley Hamlyn
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 11, 2019

Thank you so much Dave, doing that right now!

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