Unable to delete an inactive workflow

[Eddie Hobart]

I have a workflow that's no longer useful but I'm unable to delete it. It's not associated with any project, nor is it associated with a workflow scheme. Other similar workflows that are also inactive can be deleted, but not this one. Any ideas?

[Stephen_Lugton]

@Eddie Hobart do you see a delete button by the workflow you want to delete?

This article may help: https://support.atlassian.com/jira/kb/delete-option-is-not-available-for-inactive-workflows/ 

[Stephen_Lugton]

It's also possible that the workflow is associated with a draft workflow schema that hasn't been published

[Eddie Hobart]

There's no delete button provided. The others in the same scenario do have it.
I'm not sure how to view a draft workflow scheme, but I don't think I have any going right now.

[Dilip]

are you getting any error message when trying to delete this workflow or the delete button is inactive for you, please share the screenshot?

[John Funk]

Hi Eddie,

Please provide a screenshot of what you see. 

[Eddie Hobart]

The Story Workflow is the issue. The rest that you see there all have the delete option in the menu.

[John Funk]

Weird - I certainly can't duplicate the problem. 

But here is my suspicion - the workflow is indeed associated with a Scheme, but the scheme hasn't been published. 

So go to the list of Schemes  - both Active and Inactive and see if the workflow is listed for any of them. Also, look for the icon of the i with a circle around it - that might be the scheme in question. 

[Eddie Hobart]

Very strange.

There are several workflow schemes that have the circled "i" icon, but they have nothing to do with the workflow in question nor is the icon interactable.

If I search for the workflow across all active and inactive schemes it doesn't appear.

[John Funk]

Start with those with the icon and publish them or delete them and see what happens. 

[Jaime Escribano]

Hi Eddie.

Is it possible that it's one of the default workflows that come from the instance?

Default configuration doesn't really like being deleted 

[Eddie Hobart]

I've been doing a lot of work recently, but I really doubt it's the default scheme. Any way I can check? The name has been customized.

[Trudy Claspill]

Hello @Eddie Hobart 

Welcome to the Atlassian community.

What happens when you try to delete it?