Unable to do a bulk change of a field that starts with "%" sign

[Steve Hooczko]

When I try to do a bulk change of the field "% Dev Complete", the field does not appear in the change list. However, all the other fields do.

How can I do a bulk change on a field that starts with a special character??

[Bill Sheboy · Accepted solution]

Hi @Steve Hooczko 

Where are you trying to perform the bulk change: from an work item search with JQL, or somewhere else?

And, where is the field defined: in global settings, in a team-managed project configuration, in Jira Product Discovery (JPD), etc.?

Kind regards,
Bill

[Steve Hooczko]

JIRA project management, Company managed project, selecting all issues in the backlog issue view, and selecting bulk change. The next screen appears to Edit Issues which I select. Then I get the "Change <fieldname>" listing, but the % Dev Complete field does not appear in it.

[Bill Sheboy]

That is curious... 

I tried that earlier with a global / company-managed field for a Bulk Change from work item search and it found the field.  Same thing with a team-managed project field. 

And, I just tried it from the backlog view's type of bulk change called "Edit Fields" and it also found the field.

Just to confirm:

Is this a custom field which you added to global / company managed fields for the project?

Did you confirm the field is available on the edit screen for all work item types selected in the bulk change?

[Steve Hooczko]

The custom field is available for certain projects. The project I'm trying to do the bulk change is one of them. The field is available for stories, bugs and tasks.

[Bill Sheboy]

Based upon that information, there may be something up with the field or the project configuration. 

As you appear to be on a paid Jira license, I recommend working with your Jira Site Admin to submit a ticket to Atlassian Support to take a look behind the scenes:

https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn to benefit the community.  Thanks!

[Steve Hooczko]

Your response prompted me to take a look at the projects the team was working on and listed on the board (I just started as the new SM for this team). I found that there were issues from another project on the board that the team was assigned to, but the % Dev Complete field was not configured for that other project. Once I added that project to the field's config I was able to see the field in the bulk change listing and successfully executed the bulk change. Ahhhhh....

[Shawn Doyle - ReleaseTEAM]

Hi @Steve Hooczko 

I'd export to csv, make your modifications externally and reimport.

[Steve Hooczko]

JIRA should allow any type of alpha-numeric character in a fieldname, no matter where it is in the name. Other fields, such as "Serial #" display fine in the bulk change listing. There's something Atlassian missed (or doesn't allow) in their field names as the first character. 

[Shawn Doyle - ReleaseTEAM]

I agree, but if I have to fight something I find the easier way.  Export. tweak and import was how we did it before bulk change was available.