Unable to enable JIRA Agile 6.3.3 after update.

[Pei]

Hello,

I updated the JIRA Agile plugin to 6.3.3. After update, the plugin automatically disabled itself. When I try to enable the plugin, I received a message "The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation".

Help?

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Refresh the "Manage Addons" page and see if it is succesfully updated or not. The operation might have completed in the backend.

[Jae Cho]

If it's not completed, what is next action?

[Peter Van de Voorde]

Hi Jae,

If it's not completed, simply try to install the plugin again.

Best regards,

Peter