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Unable to find "Bugzilla Bug" type field under Issue detail view?

Raju Anumula June 20, 2018

Hi team,

We are using one custom field (type= Bugzilla Bug) in one project. in board when I click the issue am unable to see the Bugzilla Bug field under issue details(side mode),

but I am able to see the value only full mode and not side mode.

I am tried to add under issue Detail View(Board Config---> Issue Detail View)  but I didn't get the custom field(Bugzilla bug).

Is there any solution??

thanks in advance.

Regards,

Raju Anumula.

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Alexey Matveev
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June 20, 2018

Hello,

What is the custom field type of the Bugzilla Bug field?

Raju Anumula June 20, 2018

Hi Alexey,

Good Day!

Yes, custom field type is "Bugzilla Bug(Links an issue to a Bugzilla bug for synchronization.)"

Regards,

Raju Anumula.

Alexey Matveev
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June 20, 2018

Can you go to cog item -> Issues -> Custom Fields. Then find the field and kindly provide what is written in the Type field

Raju Anumula June 20, 2018

Screenshot from 2018-06-20 16-04-16.jpgScreenshot from 2018-06-20 16-04-35.jpg

Alexey Matveev
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June 20, 2018

I see. I guess this field comes from a plugin. And the developers of the plugin did not make this field work in boards. You should create a ticket in the support system of the plugin developers.

Raju Anumula June 20, 2018

Thanks a lot Alexey.

Alexey Matveev
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June 20, 2018

If my answer hepled you, kindly accept my answer. In this case other users with a similair question will be able to find this answer.

Raju Anumula June 22, 2018

we unable add under details view but we able to add under card layout. and it's working.

Kiran Chauhan December 29, 2022

Hi Raju,

If "Bugzilla Bug(Links an issue to a Bugzilla bug for synchronization.)" is a plugin then can you please share the detail to get the plugin?

or could you please share the process\way to synch Bugzilla bugs in the Jira application?

We are also looking for the functionality to create Jira issues as soon as the bug is created in Bugzilla, it should be done automatically.

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