Unable to integrate Github using official Github app

[Shishir Singh]

Have been trying to integrate Github account with Jira using official Github plugin. Installation went fine however when I click on "Get Started" link, it shows the following error - "App is not responding. Wait or cancel?"

I tried waiting for a few minutes but nothing happens. Anyone else facing this issue?

Would appreciate any help on how to get it working.

Thanks!

[Rambabu Patina _Appfire_ · Accepted solution]

Hi @Shishir Singh, Welcome to the community.

Can you try uninstalling the integration from Jira and reinstalling it from within your Jira instance and let us know how it goes.

Thanks,
Ram.

[Shishir Singh]

Hi Ram,

That did the trick! Thanks for your help.

I was able to add the github organization and the sync status is being shown as complete. Any idea where do I need to look for the imported data?

Regards,

Shishir

[Rambabu Patina _Appfire_]

You are welcome!

The GitHub related data like commits, branches and PR's can be found in the development section in the specific Jira issue view.

If you feel like my answer helped you, kindly mark my answer as accepted.

[Shishir Singh]

But there are no (imported) issues in first place even though there are many on Github. 

I'll mark your answer as accepted since it helped in resolved the original issue. Thanks!

[Rambabu Patina _Appfire_]

Github issues need to be imported separately if needed. Please see this question for more details.