Unable to search the epics that are having the / or - in the epic name or summary

[Praveen Chitturi]

Hi Community,

We've a JIRA project for maintiaining the epics. The epic name is like this QTC-OE-B0001 (or) QTC/OE/B0001 and summary also we're adding epic name. However I've noticed that when I try to search the issue with this, it can find the issue. 

If I try until QTC- then can display search list but if I enter QTC-OE then couldn't able to findout the issue at all. May I know does there restrictin in search functionality?

Regards,

Praveen

[Pramodh M]

Hi @Praveen Chitturi 

I found the error why the search is not working.

It's because of the hyphen in the text field

There's an open feature request to fix this issue

https://jira.atlassian.com/browse/JRACLOUD-69172

Please mark the answer as accepted

Thanks,
Pramodh

[Pramodh M]

Hi @Praveen Chitturi 

Can you perform the full re-indexing of the instance and try the search again?

It seems like you are searching in the quick-search bar.

Also can you search the Epic via Issue navigator and see if it returns the issue

issuekey = "Epic-Key"

Let me know 

Thanks

[Praveen Chitturi]

Hi @Pramodh M ,

But as per Search syntax for text fields | Jira Software Data Center and Server 8.5 | Atlassian Documentation it didn't work right?

Regards,

Praveen

[Praveen Chitturi]

And basic user will always use quick-search bar unless proficient user.

[Pramodh M]

@Praveen Chitturi

It's not searchable with Epic name

Search with Epic key

[Praveen Chitturi]

But epic name is mandatory / key used through out the prjoect already. Though I put the epic name QTC-BE-A0001 in the epic summary also can't search with these.