Unable to switch boards using Safari in Jira August 2020

[Andrew Goetz]

Last night (August 18, 2020), I was able to navigate between different boards within the same project.  

This morning (August 19, 2020), selecting a new board refreshes the page, but stays at the same board, even though the board selector says that it is showing the new board.  Navigating to a new project shows one of the boards in that project, but then selecting a new board in that project changes the navigation, but the board shown is the same.

I have not updated anything on my machine, and do not allow auto-updates, so my OS and Safari installation have not changed.

When I downloaded Chrome and tried it there, it is able to change boards correctly.  However, I will not use Chrome as a normal browser, so this is not a long term solution.

[Charlotte Arndt Munthe]

I have the same experience - I can't switch boards anymore... I also use the combination with kanban board and a backlog... Any help will be useful :-)

BTW: I'm using Google Chrome browser where it works... But I would prefer using Safari.

[robert.nadon]

I have found this to be either credentials (sometimes it logs out and shows you information anyhow.) or refresh

So I recommend doing a shift reload and see if that helps and making sure you are authenticated.  

Are they scrum or kanban boards?

[Andrew Goetz]

Unfortunately, force reloading, logging out and back in again, and clearing all cookies and history have no effect.  The problem persists.

I use a combination of kanban and scrum boards in each of my projects.