Unable to tag people

[Magnus Schlüns]

Hi everyone,

while most of the people using our Jira Software Cloud instance are able to tag others in comments etc. some ofm our employees are unable to tag others.

I didn't find any possibility in the settings, where I could enable tagging people and for most of our employees it works, while nothin was changed in the settings of the accounts that are unable to tag people.

Kind regards

Magnus

[Magnus Schlüns · Accepted solution]

Edit: Found the solution by myself. Just had to set some global permissions to browse users and groups for the affected users.