Unable to transition a ticket from "In QA" to "Closed" using python API Library

[ken]

I am struggling to get automation working that will close a set of tickets that are in on status and need to move to closed.  I have searched for similar solutions/problems and attempted all that i have read - to no avail.  So I am asking for some help.

i have tried a couple of ways - the first and most straight forward looked like the followoing API (ticket has the ticket number in it).

jira.set_issue_status( ticket, "Closed", {'resolution': {'name': 'Fixed'}} )

I got back a:

400 Client Error: Bad Request for url: https://........atlassian.net/rest/api/2/issue/<ticket>/transitions

I also tried not passing in the fields value and got the same response.

Watching others - i then did:

jira.get_issue_transitions(ticket) - to get the list of transitions 

transitions:
[ {'id': 11, 'name': 'In Progress', 'to': 'In Dev'},
{'id': 41, 'name': 'In QA', 'to': 'In QA'},
{'id': 81, 'name': 'Open', 'to': 'Open'},
{'id': 91, 'name': 'Ready For QA', 'to': 'Ready For QA'},
{'id': 191, 'name': 'Development Ready', 'to': 'Development Ready'},
{'id': 31, 'name': 'Close', 'to': 'Closed'}]

OR

transition_id_to_status_name(ticket, "Closed") - to find the transition_id that would cause this change.

Result: transition_id: 31

and attempted

jira.set_issue_status_by_transition_id(ticket, "31")  -- the ID to get to close

OR

jira.set_issue_status( ticket, "Closed")

All returning "400 Client Error:  Bad Request for url"

I am stumped - any help is appreciated.

[Burak Kaya]

Hi Ken,

Could you please share your post request with details (url, auth, post body as json) in behind the script? so, we can help you more easily.

Thanks,
Burak