Hi Team,
We refreshed our dev instance with production data, and trying to update the developer license in dev environment, we are unable to update it, and its still showing production commercial license in dev instance for both JIRA software and JIRA Service desk The error is showing while updating the license is
"The license could not be installed.
This license does not match the type of JIRA currently licensed. This is a license for DEVELOPER JIRA, which does not match your existing license for COMMERCIAL JIRA. Please remove all other licenses for COMMERCIAL JIRA if you'd like to change the type of your JIRA instance. For more information please see License compatibility."
Could anyone please suggest on this.
Thanks!
Lakshmi
For anyone is looking answer for this situation, below link should have answer.
https://community.atlassian.com/t5/Jira-questions/unable-to-update-the-Developer-license-in-Dev-env/qaq-p/913316
Hello Team, any suggestions on this ?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.