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Unable to vie the comments on an Jira issue

Kanaka Ponnuru Prasad
Kanaka Ponnuru Prasad March 20, 2025

Hi Team,

I cannot see any comments in my jira issue and getting below error

Error rendering 'com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel'. Please contact your Jira administrators.

Jira Version: 9.12.18

Hosting: DC

 

Regards,

Kanaka

Comments error.png

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Marc - Devoteam
Marc - Devoteam
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March 20, 2025

Hi @Kanaka Ponnuru Prasad 

Check the logs on the server.

Most likely it's related to an app used, the app could be outdated or not working anymore on this version.

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