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Unable to view Sub-Tasks in Story

Shou Yang Brian Seow May 27, 2025

Hi Does anyone know how i can fix this issue?

When sharing a link to my story & it's sub-tasks. my colleagues are able to properly see all related Subtasks linked to the story as per below.

Positive.png

But when i open the same Url link instead i am unable to see my Subtasks

negative.png

Hope someone would have experienced this before and provide a fix.
I have checked all the access & board configuration that I'm aware of with my team and it is all the same so I'm unsure what I have missed out.

3 answers

0 votes
luatduongtri
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May 28, 2025
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Cristian0791
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May 27, 2025

Hi Shou,

Maybe try in another broswer or incognito to see if this is a browser issue.

Shou Yang Brian Seow May 28, 2025

Yup i have tried this in Google chrome & Microsoft Edge, the same issue persists.

My colleague has no issues viewing it.

Really odd.

0 votes
Piyush Annadate _ACE Pune_
Community Champion
May 27, 2025

Hello @Shou Yang Brian Seow ,
Welcome to the Community !

Are you able to access an subtask directly?

Shou Yang Brian Seow May 27, 2025

Yup, i am able to access the Sub-Task directly.

Odd Behaviour is that if i were to access my main story via a seperate parent link i am able to see the sub task.

But if i were to directly jump to the url of my story i would then be unable to see it.

Would prefer to be able to access my story and see all my sub-tasks.

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