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Unavailable Priority coming up in my issues

Madhu_Mullangi October 11, 2019

I have 4 priorities assigned to my project as shown in the attached screenshot.. Blocker,High,Medium,Low.

But for the tickets coming from email, Unexpectedly jira is picking up "Highest" as priority.

Highest is not attached to my Project priority scheme, How come jira is picking Highest.. 

Thanks for the responses..Priority.PNGHighest Priority.PNG

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2019

Hi Madhu,

It looks like you're running into an existing bug, which can be found here:

Please be sure to watch it, so that you are notified when this is fixed in a future release.

The workaround for this issue is on the bug description and also there is a workaround in the comments.

Regards,
Angélica

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