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Update issue on search page produces 400

APAdmin123 July 17, 2018

I have the latest Jira Server 7.10 running behind ARR on IIS for the SSL reverse proxy. If I load an issue only - https://jira.mycompany.com/browse/DEV-81 - and update the workflow status then it works. If I'm on the search page - https://jira.mycompany.com/browse/DEV-81?filter=10204 and update the workflow status then the page throws a 400 error.

I have tried increasing the max url length, but still no dice.

The actual GET request that failing is on the batch.js request:

https://jira.mycompany.com/s/daf1f77b224b9a4cfea2641f6069740a-T/-va1bko/710003/b6b48b2829824b869586ac216d119363/6c59b37e34b5b3540a4e7165522c75d2/_/download/contextbatch/js/jira.edit.issue,-_super,-jira.view.issue,-atl.general,-jira.general,-jira.rich.editor,-jira.navigator.kickass,-com.atlassian.jira.plugins.jira-development-integration-plugin:7,-com.atlassian.jira.plugins.jira-development-integration-plugin:0,-viewissue.standalone,-jira.navigator.advanced,-jira.navigator.simple/batch.js?agile_g...

Changing the status works on the single issue page, but not on the search page. Here is what appears to be the same call on the single ticket page, but it works:

https://jira.mycompany.com/s/cb3596c7058f3e9b5ff19cf17c5c0621-T/-va1bko/710003/b6b48b2829824b869586ac216d119363/5ddad9242e937deda20ff7f8fbd4c105/_/download/contextbatch/js/com.atlassian.jira.plugins.jira-development-integration-plugin:0,-_super,-com.atlassian.jira.plugins.jira-development-integration-plugin:7,-jira.view.issue,-jira.global,-jira.navigator.kickass,-atl.general,-jira.rich.editor,-viewissue.standalone/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthchec...

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APAdmin123 July 20, 2018

This is no longer an issue. What fixed it for me was to put Jira in safe mode restart the service and server then enable all of the plugins 1 at a time. This brought Jira back to the same state, but no more errors. I'm not sure why rebooting the application in this way back to the same place fixed it.

Anthony Pierce
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December 3, 2018

@APAdmin123 Maybe you should answer your phone ONE FREAKING TIME and stop asking and answering your own questions on Jira forum board...

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