Updating Cascading Custom Field via JSON

[Andre Menezes]

Hey All,

I am trying to update a cascading custom field, but, I don't know what is wrong with my JSON.

{
"fields": {
"customfield_1234": {
"value": "Issue",
"child": {
"value": "Hardware"
}
}
}
}

I also tried:

{
"set": {
"customfield_1234": {
"value": "Issue",
"child": {
"value": "Hardware"
}
}
}
}

And,

{
"update": {
"customfield_1234": {
"value": "Issue",
"child": {
"value": "Hardware"
}
}
}
}

[Trudy Claspill]

Hello @Andre Menezes 

Welcome to the Atlassian community.

What is the context where you are trying to use this code?

Is it in an Automation Rule? If so, please show us the entire automation rule, and the details of the step where you are trying to use this code.

You can find details on how to update a Cascading field in the Automation Rules documentation here:

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Cascading-select-custom-field

This should work:

{
  "update": {
    "customfield_1234": {"value": "Issue","child": {"value": "Hardware"}}
  }
}

What is the configuration of your Cascading field?

What are the parent and child values? Are you sure you have provided valid values?

Are you sure you have provided the correct identifier for your custom field?

If this is from an Automation Rule, what information is recorded in the Audit Log for the rule execution? What is the result that you are getting in the issue?