Upgrade done from Jira version 8.13.22 to 9.4.10, but getting 1 issue while creating Jira Issue

[Vishal Petkar]

After Upgrading from Jira version 8.13.22 to 9.4.10. Its done but while creating a issue, its throwing some error.

' java.lang.NoSuchMethodError: 'java.lang.Object com.atlassian.jira.util.JiraUtils.loadComponent(java.lang.Class)'

Please help me with this, if anyone know the solution of it.

[Vishal Petkar · Accepted solution]

I found the cause of it, one of the plugin I have not updated due to that I was getting this error. So I update the plugin with latest version which is compatible with Jira 9.4.10 and its resolved for me.

Thank you for your help!!

[Mayur Jadhav]

Hi @Vishal Petkar ,

I hope you are doing well!

I found one article from Atlassian with same error. 

Can you please check the permission/ownership  of installation directory. Please grant the same ownership to the user that are available in /install_directory/bin/user.sh file.

For more information you may please have a look at - https://confluence.atlassian.com/jirakb/jira-fails-to-start-with-error-message-java-lang-nosuchmethoderror-1019387560.html 

Regards,
Mayur

[Bert van Dijk [TMC.nl]]

Hi @Vishal Petkar ,

Could you please run the integrity check? Is there more information in the log files?

%Jira-home%/log/atlassian-jira.log