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Upgrade to 7.9, I cant view dashboard

RDovi April 30, 2018

this is the dump I get:

 

 

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

    • Exception: Object doesn't support this action
    • Resource: http://localhost:8080/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true
    • Line: 5715
    • Column: 2146

Environment

Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

Stack trace

  • TypeError: Object doesn't support this action
  • at AJS.parseUri (http://localhost:8080/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5715:2146)
  • at e.getStateFromUri (http://localhost:8080/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5703:854)
  • at e.toViewState (http://localhost:8080/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5703:562)
  • at r.getCurrentUrlState (http://localhost:8080/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5706:3015)
  • at u.init (http://localhost:8080/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5907:2533)
  • at j (http://localhost:8080/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:66:50)
  • at n.fireWith (http://localhost:8080/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:67:361)
  • at ready (http://localhost:8080/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:55:418)
  • at Q (http://localhost:8080/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:10)

1 answer

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2018

Hi Bob,

This is a bug in Jira Software that specifically effects the Internet Explorer browser when trying to view or comment on issues in an Agile board.  Please see the bug ticket https://jira.atlassian.com/browse/JSWSERVER-16572 for more details.  I would recommend watching and voting on this issue to help our development team prioritize a fix for this problem.

In the meantime, it does appear that Chrome and Firefox browsers are unaffected by this particular problem.

Regards,

Andy

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