Upgraded from 7.11.2 to 8.22.6 and now HTTPS not working due to server.xml.

[amazingcharts-admin]

After upgrading form Jira 7.11.2 to 8.22.6, we're getting this error:  The server.xml file is missing parameters needed by Jira to handle requests that contain special characters.

After trying the solution in https://confluence.atlassian.com/jirakb/jira-server-startup-fails-with-tomcat-misconfigured-error-958453799.html, we are still getting this error.

If we use HTTP it works.  HTTPS, not so much.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

An upgrade of Jira will usually overwrite your old settings files with a standard default install, and that usually includes the server.xml file.  It will have warned you of what files it is going to change, but there's no way to write simple code for merging.

First, have a look at the old version of the server.xml file.  Hopefully, you backed up before upgrade.  Given your versions, a "diff" will probably only highlight a few lines as changed, and those can guide you as to what you need to re-add to it.

Second (or if you have no backup), run through https://confluence.atlassian.com/adminjiraserver0817/running-jira-applications-over-ssl-or-https-1071816718.html for configuring Tomcat for SSL